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Digital Customer Lifecycle Manager
Automates key customer onboarding and lifecycle processes. An easy-to-use platform for building your own personalized customer relationships
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Overlay connected to DCLM backend, have different views, screens and functions compared to DCLM
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Submodule in DCLM and DEM, used for logging and tracking complaints and issues coming from the users
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Web-application for end users to manage their own services
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Enabling closed loop feedback to get the customer pulse in the form of satisfaction
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Manages subscribers' bonus points, reward and redemption of these points, enables partner loyalty programs
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Backend system which is activating subscriber's services through the network
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Manage complete service inventory with a unified and scalable platform ensuring swift service realisation leading to unparalleled customer experience.
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Stock Distribution management deals with resources movement across various locations
Request A DemoDigital Catalogue Management
This is the heart of the BSS stack, and holds all products, offers and related technical artefacts, their pricings, taxes, discounts, etc
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Realtime charging platform managing prepaid charging
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Billing system which handles roaming and interconnect settlements
Request A Demo Learn MoreDigital Accelerator Platform
Underlying application platform which provides generic services to other applications
Request A Demo Learn MoreDigital Business and Operations Dashboard
Web application used to view business and ops statistics, can connect to a host of data sources
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Backend system which provides required technical capabilities to create AI/ML based uses cases for other applications
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System to manage operator's partners, whose services they are providing or selling
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To manage subscriptions lifecycle actions such as triggering auto-renewals of offers which could be time based/quota based etc
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