• Suomi
• English

Tecnotree again named a Niche Player in  2017 Gartner Magic Quadrant for Integrated Revenue and Customer Management for CSPs

Espoo, Finland - Tecnotree (NASDAQ OMX Helsinki: TEM1V), a global provider of telecom IT solutions, today announces that Gartner has placed Tecnotree in the Niche Players quadrant  of the Magic Quadrant for Integrated Revenue and Customer Management for CSPs for another consecutive year. 

Tecnotree's modular BSS solution suite has played a key role in driving the company's leadership status as a preferred partner to telecom operators around the world facing the challenges of Digital Transformation. Tecnotree's state-of-the-art next generation Customer Management and Revenue products help operators to create a differentiated customer experience and open up new revenue opportunities by creating an ecosystem of Digital & new IoT service providers. Tecnotree's open-source based software solutions help manage complexity and reduce total cost of ownership. In addition, Tecnotree also believes that company's agility and flexibility to work with customers across the world to provide excellent agile software delivery, roll-out & support plays a key role in this positioning.

Tecnotree's IRCM solution suite includes solutions for Customer Lifecycle Management, My Life Dashboard & Digital Marketplace for subscribers, Loyalty & Campaign Management, Convergent Billing, Wholesale Billing, Charging, Unified Product Catalog and Partner Lifecycle Management for a streamlined approach across all customers and services in multiple lines of business. Tecnotree’s renewed product portfolio enables digital business transformation towards digital services and new business models in the connected society.

Indrajit Chaudhuri, Tecnotree's CTO and SVP of Product Office says: “We believe that Tecnotree’s continued positioning in this Gartner Magic Quadrant validates our strategic vision and operational focus on the key industry challenges that helps our customers to improve their Customer Experience, Reduce Opex, Operate with Agility and provides an Opportunity to Innovate with new partners and create an eco-system for Digital & future IoT services. This year has been significant for us as we have not only launched multiple new products to the market but helped operator’s to roll out those solutions with clear operational & business benefits. We look forward to partnering with our customers and working together to bring new innovation to the market faster than ever, based on our containerised software delivered in a continuous manner with great agility and speed. "

Market Definition/Description included in this Magic Quadrant

The integrated revenue and customer management (IRCM) market is comprised of communications service providers (CSPs) looking for commercial off-the-shelf software packages that address business-critical revenue and customer management business processes. IRCM meets all transaction-charging processing requirements, regardless of product, service, delivery network, customer type or payment method for a particular CSP. It includes a set of integrated customer- and network-facing solutions that support customer acquisition, retention and monetization functions.

Source: Gartner, “Magic Quadrant for Integrated Revenue and Customer Management for CSPs,” Norbert J. Scholz, Jouni Forsman, Amresh Nandan, 23 October 2017.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statement of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

FURTHER INFORMATION

For further information, investors and media:
Padma Ravichander, CEO, tel +97 156 414 1420

For more information, please visit   www.tecnotree.com.

About Tecnotree

Tecnotree (NASDAQ OMX Helsinki: TEM1V) is a global provider of IT solutions for the management of services, products, customers and revenue for Communications Service Providers. Tecnotree helps customers to monetize and transform their business towards a marketplace of digital services. Together with its customers, Tecnotree empowers people to self-serve, engage and take control of their own digital life.