Tecnotree Recognized as a Representative Vendor in 2023 Gartner® Market Guide for CSP Customer Management and Experience Solutions

Tecnotree has certified the following Open APIs

Sl No	API Name
1	TMF620 – Product Catalog Management
2	TMF621 – Trouble Ticket
3	TMF622 – Product Ordering
4	TMF629 – Customer Management
5	TMF632 – Party Management
6	TMF633 – Service Catalog Management
7	TMF634 – Resource Catalog Management
8	TMF635 – Usage Management
9	TMF637 – Product Inventory Management
10	TMF638 – Service Inventory Management
11	TMF639 – Resource Inventory Management
12	TMF640 – Service Activation and Configuration
13	TMF641 – Service Ordering Management
14	TMF645 – Service Qualification Management
15	TMF646 – Appointment
16	TMF646 – Appointment Management
17	TMF648 – Quote Management
18	TMF651 – Agreement Management
19	TMF652 – Resource Ordering Management
20	TMF653 – Service Test Management
21	TMF654 – Prepay Balance Management
22	TMF663 – Shopping Cart Management
23	TMF666 – Account Management
24	TMF668- Partnership Type Management
25	TMF669 – Party Role Management
26	TMF671 – Promotion Management
27	TMF674 – Geographic Site Management
28	TMF676 – Payment Management
29	TMF677 – Consumption Management
30	TMF678 – Customer Bill Management
31	TMF679 – Product Offering Qualification
32	TMF681 – Communication
33	TMF683 – Party Interaction Management
34	TMF699 – Sales Management
35	TMF705 – Test Environment
36	TMF706 – Test Data
37	TMF707 – Test Result
38	TMF708 – Test Execution
39	TMF709 – Test Scenario
40	TMF710 – General Test Artifact

Demystifying the Data Science Lab and AI Hub for Business Analytics 2020

With so many products on the market offering data science and AI capabilities, it can be challenging to identify the most suitable tools to support analytic initiatives.

By providing insights and guidance on the key considerations, this document can help organizations make informed decisions about which features to consider when seeking to expand their analytic capabilities.

Hype Cycle for Natural Language Technologies 2020

The field of natural language technologies has seen remarkable progress in recent years, thanks to the advancements in artificial intelligence and machine learning. As a result, there are now many innovative approaches and techniques available for organizations to leverage.

This report is designed to help enterprise leaders evaluate how and where these new opportunities can best be applied, enabling them to make informed decisions and capitalize on the potential benefits of natural language technologies.

Hype Cycle for Artificial Intelligence 2020

While many enterprises are making significant progress with AI, many mistakes can hinder success with AI initiatives. As AI becomes more ubiquitous and new solutions continue to emerge, organizations are recognizing the increased value that AI can bring, but they are also grappling with new challenges.

This report provides valuable insights to help you assess the maturity and adoption of AI within your organization, allowing you to make informed decisions and avoid common pitfalls that can impede progress.

Hype Cycle for Retail Technologies 2020

In today’s constantly evolving and unpredictable digital business environment, retail CIOs need to guide their business areas on prioritizing retail technology investments that support unified retail commerce.

By leveraging the insights provided by the Hype Cycle, CIOs can help their teams cut through market hype and make informed decisions regarding which technologies to invest in. This can help ensure that the organization is well-positioned to adapt to changing market conditions and remain competitive.

Hype Cycle for Customer Service and Support Technologies, 2020

When considering investments in customer service and support technologies, it is crucial to thoroughly evaluate their potential to meet customer experience objectives, as well as their impact on cash reserves and projected return on investment.

By leveraging the insights provided by the Hype Cycle, application leaders can more effectively assess the maturity and potential risks associated with these technologies. This, in turn, can inform more informed decision-making around investment and implementation strategies.

Emerging Technologies and Trends Impact Radar: Hyper automation 2020

The concept of automating every aspect of business operations is a compelling one for many organizations, but availability of enabling technologies varies in maturity.

Enhance hyper automation capabilities by making product investments in augmented analytics content ingestion, conversational UI, natural language processing (NLP), advanced computer vision, IoT platforms, digital twins, decision intelligence (DI) and cloud ERP suites.
Increase product relevance and use case opportunities by developing strategic orchestration, low-code platforms, API-centric SaaS and cloud infrastructure and platform services.
Re-evaluate partnership and acquisition strategies by building relationships with companion, complementary tools to fulfil clients’ needs for hyper automation.

By following the above emerging technologies and trends, Product leaders should carefully evaluate which cutting-edge hyper-automation technologies to offer and determine the appropriate time they will be sufficiently mature and able to support clients.

Integrate Advisor-Supporting Wealth Management Technologies into Digital Platforms to Accelerate the Adoption 2021

Advisor-supporting solutions represent a critical technology focus area for businesses. However, advisors often have limited access to the full range of desktop capabilities, which can hinder revenue growth. To overcome this challenge, organizations can improve and expedite advisor adoption by integrating existing applications and emerging technologies.

By doing so, businesses can position themselves for future use of a broader digital platform and ensure that their advisors have access to the tools and resources they need to drive growth and success.

Red Hat’s Open Hybrid Cloud Portfolio Can Accelerate Digital Transformation 2021

Red Hat offers an extensive portfolio of both self-managed and managed cloud services that empower organizations to achieve an “open hybrid cloud” approach. By leveraging these services, companies can modernize their existing applications and develop new cloud-native applications with greater ease and efficiency.

For organizations seeking enterprise-grade digital transformation capabilities, Red Hat’s solutions are a must-evaluate. With its robust portfolio of services and industry expertise, Red Hat is well-positioned to help businesses meet the challenges of the modern digital landscape.

Hype Cycle for Retail Technologies 2021

Gartner provides invaluable resources to help retailers to navigate the market hype surrounding retail technology investments.

To support unified commerce execution and cut through this noise, CIOs can use this Hype Cycle to guide the business areas. By leveraging this tool, CIOs can help prioritize technology investments that are relevant, reliable, and aligned with the overall strategic goals of the organization.

Market Guide for AI Trust, Risk and Security Management 2021

This Market Guide helps in understanding how the status of an emerging market aligns with your future plans.

According to Gartner, “By 2025, 50% of enterprises will have devised artificial intelligence (AI) orchestration platforms to operationalize AI – up from fewer than 10% in 2020.”

As data and analytics leaders navigate this new landscape, they must possess the necessary capabilities to ensure model reliability, trustworthiness, and security. To address these challenges, this Market Guide outlines innovative approaches that leaders must adopt and identifies representative vendors who are at the forefront of implementing these functions.

Magic Quadrant for Integrated Revenue and Customer Management for CSPs

This report will help CIOs who are developing IRCM strategies assess which vendors to include in their RFIs and RFPs. The report includes the key insight on how Tecnotree addresses commercial off-the-shelf software solutions to address CSPs critical revenue and customer management processes.

IRCM is designed to meet the charging and processing needs of all transactions, regardless of product, service, delivery network, customer type, or payment method for a particular CSP.

Named as a leader in Gartner Magic Quadrant for The Integrated Revenue and Customer Management (IRCM).

This report caters to communications service providers (CSPs) seeking commercial off-the-shelf software solutions to streamline their essential revenue and customer management processes. IRCM offers transaction-charging processing capabilities that cater to all types of products, services, delivery networks, customer segments, and payment methods for a given CSP.

Magic Quadrants offer a momentary overview that’s based on a defined set of evaluation criteria and corresponding weights. This particular Magic Quadrant is designed to assist CIOs in devising their IRCM strategies by aiding them in selecting appropriate vendors for their RFIs and RFPs.

Market Guide for CSP Business Support System Solutions 2020

The top capabilities from 5G to IoT to monetization, changes in business models, and the imperative need for cost optimization.
Immensely valuable for CSPs seeking to streamline their sourcing strategies and revamp their BSS systems into a cutting-edge digital platform.

“Digital BSS Suite 5 helps to create a thriving ecosystem that not only enables CSPs to provide incremental value to their core business but also provides disruption capabilities. This is achieved by opening BSS assets towards platform-based business models and connecting communities to take advantage of industry standard open API’s with an ability to monetize them and launch bundle services and partner offerings.“- Padma Ravichander, CEO, Tecnotree

Market Guide for CSP Revenue Management and Monetization Solutions

This report mentions how the emergence of digital experiences, innovative products, and new business models is transforming the way communication service providers (CSPs) to generate revenue and monetize their offerings. To establish this fundamental capability for a new growth agenda, CSPs must effectively manage various priorities alongside their partners.

This report can assist CSPs looking to modernize their revenue management and monetization (RM&M) applications to support their organizations with evolving business requirements.

How CSPs are modernizing their revenue management solutions? This Gartner Market Guide provides valuable insights that–

Can assist CSPs in refining their sourcing strategies and achieving their desired objectives while transitioning their BSS or revenue management systems.
How CSPs can successfully meet the evolving needs of their customers and stay competitive in the market.

“We believe Tecnotree’s inclusion in the Gartner Market Guide further validates that our solution is very well suited to support product innovation and enables CSPs with ecosystem orchestration, keeping in mind emerging technology transformations in the market today.” Padma Ravichander, CEO, Tecnotree

Read our latest recognition in Gartner Market Guide and why we believe Tecnotree is the best choice for your business:

Can assist CSPs in identifying top trends and refining their sourcing strategies for customer management and experience solutions, helping them achieve their desired outcomes.
44 TM Forum Open APIs deployed for customer management, product and order management, partner management, rating & charging, billing, and ecosystem management.

“Our AI-driven CSP solutions meet the rapidly evolving business needs and create 5G revenue opportunities for CSPs, enabling them to provide greater services across various functions. We offer our valued customers increased convenience and unlimited access to world-class products and solutions.” – Padma Ravichander, CEO, Tecnotree.

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Market Guide for CSP Customer Management and Experience Solutions

This Market Guide can assist CSPs in identifying current market trends and refining their sourcing strategies for customer management and experience solutions, helping them achieve their desired outcomes.

Tecnotree has been recognized for offering a full range of CM&X solutions, including channel management, CRM, product catalog, partner management, customer journey orchestration, loyalty and digital experience

Let’s Talk

Savitha NK

Henkilöstöjohtaja (Globaali johtaja – HR)

Savitha johtaa yhtiön globaalia henkilöstöhallintoa ja vastuussa kaikesta henkilöstöön liittyvistä toiminnoista, mukaan lukien HR -liikekumppanuudet, Global Talent Management and Acquisition ja Tecnotree Academy -toiminnot. Hänellä on yli 20 vuoden laaja kokemus henkilöstöhallinnosta eri aloilta ja hän on vastannut yrityskauppojen johtamisesta sekä globaaleista kehityskeskuksista Intiassa ja Aasian ja Tyynenmeren alueella. Savithalla on kandidaatin tutkinto taloustieteestä ja kriminologiasta sekä maisterin tutkinto henkilöstöhallinnosta.

Savitha NK

Chief People Officer (Global Head – HR)

Savitha heads the Global Human Resource for the company, and is responsible for all HR activities, including HR Business Partnerships, Global Talent Management and Acquisition, and Tecnotree Academy operations. With 20+ years of extensive experience in People function working across various domains, she has been responsible for leading M&A activities and managing global development centres in India and APAC region. Savitha has a bachelor’s degree in Economics and Criminology, and Master’s degree in Human Resources.

Ramaseshan Subramanian

Ratkaisutoimitusyksikön Johtaja

Ram on tekninen johtaja ja osa Tecnotreen johtoryhmää. Hän johtaa tuoteratkaisujen ja palvelujen maailmanlaajuista toimitusta digitaalisten palveluntarjoajien käyttöön pitäen asiakkaiden ilahduttamisen ensisijaisena tavoitteenaan.

Ram on työskennellyt lähes kolmen vuosikymmenen ajan johtavien tele- ja tietotekniikkayritysten kanssa, kehittänyt erilaisia teletoiminnan tuotesuunnittelupalveluja ja toimittanut monimutkaisia muutosohjelmia yrityksille ympäri Pohjois-Amerikkaa, Eurooppaa, Lähi-itää ja Afrikkaa sekä Aasian ja Tyynenmeren aluetta. Ram on suorittanut maisterin tutkinnon tietojenkäsittelytieteessä (M.Sc). Hän on myös toiminut useissa johtotehtävissä aiemmissa tehtävissään johtavien telekommunikaatio- ja tuotekehitysyritysten kanssa. Hän on työskennellyt myös ohjelmistotieteilijänä puolustusalan tutkimus- ja kehitysorganisaatioissa.

Sajan Joy Thomas

Vice President – Product Office

Sajan aloitti matkansa Tecnotreellä vuonna 2004 ja hän on ollut useissa eri avainrooleissa Business & Digital Transformation, Solution Consulting including Presales, Portfolio Management & Solution Architecture, Delivery & Managed Services yksiköissä Euroopan, Lähi-idän ja Afrikan alueelle, Aasian ja Tyynenmeren alueella sekä Latinalaisessa Amerikassa. Yhteensä Sajanilla on yli kahden vuosikymmenen kokemus IT toimialasta.

Tuotehallintojohtajana Sajan johtaa tuotehallintoa keskittyen tuoteportfolion hallintaan pitäen sisällään myös tuotevaatimusmäärittelyn, investointitoimikunnan sekä myynnin edistämisen ja ratkaisukonsultoinnin.

Sajan on suorittanut liiketoimen hallinnan johtajakoulutuksen IIMC:ssä ja on Bachelor of Commerce Delhin yliopistosta.

Markku Wilenius

HALLITUKSEN JÄSEN

Professori Markku Wilenius on tunnettu futuristi, kirjailija ja puhuja jolla on yli 25 vuoden kokemus tulevaisuuden opinnoista. Tällä hetkellä hän on Dubai Future Academy dekaani ja myös Tulevaisuuden opintojen professori Turun yliopistossa. Hän on UNESCO:n planeettojen tulevaisuuden puheenjohtaja ja pitkäaikainen jäsen arvostetussa Rooman klubissa, joka keskittyy ihmiskunnan tulevaisuuteen. Vuonna 2002 hän johti Suomen kansalaisvaltuuskuntaa merkittävässä Johannesburgin kestävän kehityksen huippukokouksessa. Prof. Wilenius työskenteli myös maailman suurimman yksityisen vakuutusyhtiön Allianz kanssa Münchenissä ja johti vakuutusyhtiön strategista tutkimusta ja kehityksen arviointia. Hän on kahden innovaatio- ja teknologiatutkimusta tukevan säätiön puheenjohtaja. Hänen ensisijainen kiinnostuksensa on ymmärtää tulevaisuudessa mahdollisesti syntyviä mahdollisuuksia ja haasteita ja kiinnittää yhteiskunnan ja organisaatioiden huomiota ympäri maailmaa tähän tärkeään kaukokatseisuuteen.

Riippumaton Tecnotreestä ja yhtiön merkittävistä osakkeenomistajista

Jyoti Desai

HALLITUKSEN VARAPUHEENJOHTAJA

Jyoti on valmistunut University of South Africasta. Tällä hetkellä hän työskentelee Digalance FZCO:n toimitusjohtajana ja Tecnotree Oyj:n hallituksen varapuheenjohtajana. Hän on toiminut myös MTN-konsernin operatiivisena johtajana. Jyotilla on yli 35 vuoden kokemus finanssipalvelu- ja tietoliikennealalta. Hänellä on mittava kokemus laajojen hankkeiden toteuttamisesta, palveluiden toimittamisesta, 3G:stä, LTE-teknologiasta, matkaviestinnästä sekä UMTS-järjestelmistä. Hän on toiminut myös yritysten hallituksissa useissa eri rooleissa.

Riippumaton Tecnotreestä ja yhtiön merkittävistä osakkeenomistajista

Anders Fornander

HALLITUKSEN JÄSEN

Anders aloitti Tecnotree Oyj:n hallituksen jäsenenä vuonna 2019. Hän on työskennellyt eri aloilla vuodesta 1984 lähtien. Anders aloitti uransa ohjelmistoinsinöörinä LM Ericsson AB:ssä. Tämän jälkeen hän siirtyi Oerlikon-Contraves AG:n tekniseksi johtajaksi. Myöhemmin hän työskenteli Hewlett Packard AG:n vanhempana konsulttina ja projektipäällikkönä. Sieltä hän siirtyi Bank Sarasin & Cien IT-johtajaksi. Hän on työskennellyt myös Esmertec AG:n laadunvarmistuksen ja -testauksen johtajana, ollut Software Culture GmbH:n yhtiökumppani sekä toiminut Greenliff AG:n ja Profidata Lab AG:n toimitusjohtajana. Vuodesta 2009 alkaen hän on ollut Rheinmetall Air Defence AG:n järjestelmäsuunnittelun johtaja.
Andersilla on maisterintutkinto Yhdysvaltain Cambridgen MIT Sloan School of Managementin teknologian hallinnan koulutusohjelmasta. Hänellä on myös tietojenkäsittelytieteen, teknologian ja järjestelmäsuunnittelun maisteri.

Riippumaton Tecnotreestä ja yhtiön merkittävistä osakkeenomistajista

Conrad Neil Phoenix

HALLITUKSEN JÄSEN

Neil on ollut Tecnotree Oyj:n johtokunnan jäsen vuodesta 2018 lähtien. Lisäksi hän on Solargise (UK) Limited and Capital & Equity Investments Limitedin liikkeenjohtoon osallistumaton johtaja. Laillistettu arvioijana toimiva Neil perusti Lontoossa liikekiinteistöihin erikoistuneen yrityksen vuonna 1969. Yritys keskittyi teollisuuskiinteistöihin, ja sen asiakkaisiin kuuluivat Barclays Bank Pension Fund, 3i-konserni ja monet muut toimijat. Neil on kerryttänyt työkokemusta 40 vuoden ajalta. Toimittuaan kiinteistöyrittäjänä vuosina 1969–1983 hän rupesi yrityskiinteistöjen rakennuttajaksi.
Neil on laillistettu arvioija ja kyseistä ammattikuntaa edustavan Royal Institution of Chartered Surveyors (FRICS) -elimen jäsen.

Riippumaton Tecnotreestä mutta ei yhtiön suurimmista osakkeenomistajista

Neil Macleod

HALLITUKSEN PUHEENJOHTAJA

Neil on Tecnotree Oyj:n hallituksen puheenjohtaja. Viimeiset 12 vuotta hän on toiminut myös Solargise-konsernin ja Phoenix Macleodin johtajana. Yli 20 vuoden kokemuksen ansiosta Neil on saanut aikaan huomattavia tuloksia nousevilla markkinoilla ja muodostanut strategisia liittoumia ympäri maailmaa. Aiemmin hän toimi kymmenen vuoden ajan Solargisen operatiivisena päällikkönä. Savillsin konsulttina Neil toimi yhdeksän vuotta, minkä lisäksi hän on toiminut Rembrandt Consultants -yhtiön konsulttina. Uransa alussa hän toimi Charles Henshaw and Sons Ltd:n vanhempana ostajana.
Neil MacLeodilla on kiinteistökehityksen ja -suunnittelun jatkotutkinto Southbank Universitysta. Lisäksi hänellä on maatalousalan diplomi ja hän on suorittanut diplomi-insinööritutkinnon Edinburgh Napier Universityn liikkeenjohdon järjestelmäkehittämisen koulutusohjelmassa.

Riippumaton Tecnotreestä mutta ei yhtiön merkittävistä osakkeenomistajista

ARMANDO MARTINEZ

JOHTAJA – LATINALAINEN AMERIKKA

Latinalaisen Amerikan aluejohtaja Armando on vastuussa markkina-alueensa myynnistä, liiketoiminnan kehittämisestä, markkinoinnista, tarjonnasta ja teknisestä tuesta. Hänen vastuullaan on myös alueen kannattavuus. Armandolla on vankka 25 vuoden kokemus edellä mainituista tehtävistä yrityksissä kuten Amdocs, Sigma Systems, RAD Data Communications,Force10 ja muissa televiestintäalan organisaatioissa.

Armandolla on maisterintutkinto (MBA) sekä tietoliikenne- ja elektroniikkatekniikan alempi korkeakoulututkinto (BCEE) digitaalielektroniikan ja televiestinnän erikoistumisalalta.

Anil Peter Monteiro

Henkilöstöjohtaja

Intian johtavasta kauppakorkeakoulusta XLRI:stä valmistunut Anil johtaa yrityksen maailmanlaajuista henkilöstöhallintoa. Hän on toiminut Tecnotreella erilaisissa henkilöstöhallinnan tehtävissä viimeiset kahdeksan vuotta. Anil on kerännyt laaja-alaisen televiestinnän, terveydenhuollon ja autoalan kokemuksen tietotekniikkayrityksissä kuten Dell Servies, Mahindra Engineering Services, CG Mearsk ja Tech Mahindra (Satyam Computers).

LEENA KOSKELAINEN

Operatiivinen johtaja

Leena on kokenut johtaja, jolla on monipuolista kokemusta hallinnoiduista palveluista, ratkaisukonsultoinnista ja tuotehallinnasta. Hän on ollut Tecnotreen palveluksessa lähes 25 vuotta. Tällä hetkellä hän johtaa
Tecnotreen Suomen tuotekehitysyksikköä. Leena osaa tunnetusti yhdistää työssään tutkimus- ja kehitystyön, ratkaisut, myynnin ja muut toiminnot.
Hänellä on datanomin tutkinto.

Sanjay Ketkar

Operointipalvelujohtaja

Sanjaylla on maisterintutkinto automaatiosta Bangaloren Indian Institute of Science -korkeakoulusta ja neljän vuosikymmenen kokemus IT-alalta. Sanjay on toiminut eri johtotehtävissä yrityksissä kuten Dell, Siemens, Hexaware ja Tata Infotech, joissa hänen roolinsa on vaihdellut ohjelmisto- ja tuotekehityksestä tukipalveluihin.
Sanjay on ollut Tecnotreella yli seitsemän vuotta, ja tätä nykyä hän johtaa hallinnoituja palveluja ja tukitoimintoja.

Sheela Singh

Laatujohtaja

Sheela Singhin työskentelyä arvosuunnittelusta, laadusta ja tietoturvasta vastaavana päällikkönä sekä Intian toimipisteen johtajana ohjaa asiakastyytyväisyyteen pyrkiminen. Sheela on työskennellyt Tecnotreella kahdeksan vuoden ajan ja ajanut läpi yrityksen sisäisiä muutoksia maailmanlaajuisten asiakastarpeiden tyydyttämiseksi.
Sheelalla on yli 30 vuoden kokemus IT-alalta, ja hän on toiminut johtavassa asemassa monissa suunnittelun, laadun, HR:n ja toiminnanohjauksen tehtävissä teknologiayrityksissä kuten Honeywell, Perot Systems, Oracle, General Electric, Hewlett Packard, VeriFone ja Brarath Electronics.

Priyesh Ranjan

TALOUSJOHTAJA

Priyesh aloitti Tecnotreen talousjohtaja vuonna 2019 toimittuaan sitä ennen vuoden ajan yrityksen johtokunnan jäsenenä. Priyesh on työskennellyt johtavissa konsultti- ja finanssiyrityksissä, kuten EY, IL&FS, Stallion Group, minkä ansiosta hänellä on kattava käsitys globaalista finanssialasta. Hän on valmistunut insinööriksi arvostetusta intialaisesta IIT-Delhistä.

Padma Ravichander

Toimitusjohtaja

Padma on valmistunut maisteriksi kalifornialaisen Stanfordin yliopiston globaalin johtajuuden ja strategisen suunnittelun koulutusohjelmasta, minkä lisäksi hänellä on tietojenkäsittelytieteen diplomi Kanadan Concordia-yliopistosta. Hänellä on vaikuttava määrä kokemusta alalta liki neljän vuosikymmenen ajalta.

Padma on ollut mukana Tecnotreen toiminnassa yli yhdeksän vuotta, ja tällä hetkellä hän toimii yrityksen toimitusjohtajana. Ennen Technotreelle siirtymistä Padma toimi erilaisissa johtavissa asemissa Fortune 500- ja kasvuyrityksissä, mm. Dell/Perot Systemsin toimitusjohtajana, APACin maailmanlaajuisen konsultointi- ja sovelluspalvelujen päällikkönä ja toimitusjohtajana, Oracle Corporationin vanhempana apulaisjohtajana sekä Hewlett Packardin toimitusjohtajana (HP-ISO).

Sajan Joy Thomas

Vice President – Product Office

With more than 2 decades of overall experience in the IT Industry, Sajan started his journey with Tecnotree in 2004 playing leading roles in Business & Digital Transformation, Solution Consulting including Presales, Portfolio Management & Solution Architecture, Delivery & Managed Services and has worked across geographic regions such as EMEA, APAC & LATAM.
As the Vice President – Product Office, Sajan heads the Product Office focusing on Product Portfolio Management, that includes managing the Product Requirements Management function and running the Product Investment Board, Presales management and Solution Consulting.
He has completed his Executive Program in Business Management from IIMC and Bachelor of Commerce from Delhi University.

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Markku Wilenius

Member of the Board

Prof. Markku Wilenius is a renowned futurist, author and speaker with more than 25 years of experience in future studies. Currently, he is the Dean of Dubai Future Academy, a unit in Dubai Future Foundation. He also holds the chair of Professor of Future Studies at the University of Turku. Dr Wilenius is a long-time member of the prestigious Club of Rome and is the UNESCO Chair in Learning Society and Futures of Education. In 2002, he led the Finnish civic delegation at the landmark Johannesburg Sustainable Development Summit. Dr Wilenius has also worked with one of the worlds’ largest private insurance company Allianz, where he led their strategic research and trend assessment. He is the president of three foundations and a partner with various start-up companies. His primary interest area involves understanding the opportunities and challenges that could arise in the future and bringing this crucial foresight to the attention of society and organisations globally.

Independent of Tecnotree and its significant shareholders

Jyoti Desai

Vice Chairman of the Board

Jyoti Desai is a graduate of the University of South Africa. Currently she is working as the CEO of Digalance FZCO and as Vice Chairman of the Board of Tecnotree Corporation. She has also worked with MTN as Group Chief Operating Officer. She is an experienced Professional with more than 35 years of experience in the financial services industry and fixed and mobile telecoms. She has extensive experience in large scale project execution, Service Delivery, 3G, LTE, Mobile Communications, and Universal Mobile Telecommunications System (UMTS). She has held various board positions also.

Independent of Tecnotree and its significant shareholders

Anders Fornander

Member of the Board

He is a Member of the board of Tecnotree Corporation From 2019. He has been working in different industries since 1984. Anders started his career as a Software Engineer in LM Ericsson AB. Then he became an Engineering Manager in Oerlikon-Contraves AG. Later, he joined Hewlett Packard AG as a Senior Consultant and Project Manager. He became Vice President of IT at Bank Sarasin & Cie. He joined Esmertec AG as a Director QA&T, Software Culture GmbH as a Partner, Greenliff AG as a Managing Director and Profidata Lab AG as a CEO. From 2009 onwards, he is the head of System Engineering at Rheinmetall Air Defence AG.
Anders has done M.Sc. in Management of Technology from MIT Sloan School of Management, Cambridge, USA. He also holds a degree of Master of Science in Computer Science and Technology and System Engineer.

Independent of Tecnotree and its significant shareholders

Conrad Neil Phoenix

Member of the Board

He is a Member of Directors in Tecnotree Corporation since 2018. Also, Neil is a non-executive director of Solargise (UK) Limited and Capital & Equity Investments Limited. He is a chartered surveyor and set up his own practice, specialising in commercial property in London in 1969. His practice is specialised in all aspects of industrial property and his clients included Barclays Bank Pension Fund, The 3i Group, and many other institutions. He holds an experience of 40 years. Throughout his career graph, He was an Entrepreneur in commercial property from 1969-1983. Then he became a Commercial Property Developer.
He is Qualified as a Chartered Surveyor and a member of the Royal Institution of Chartered Surveyors ( FRICS).

Independent of Tecnotree but not independent of its significant shareholders

Neil Macleod

Chairman of the Board

He is the Chairman of the Board of Directors at Tecnotree Corporation. Also, He is the Director at the Solargise group and Phoenix Macleod from last 12 years. For holding more than 20 years of experience, Neil has delivered outstanding outcomes in emerging markets by strategically forming alliances throughout the world. Previously, He worked at Solargise as the head of Operations for 10 years. He was a Consultant at Savills for 9 years, and Consultant at Rembrandt Consultants. He was the Senior Buyer at Charles Henshaw and Sons Ltd at the beginning of his career.
Neil MacLeod graduated from Southbank University where he did PG Diploma in Property development & Planning. Also, he has done Diploma of Agriculture and Diploma Engineering in Engineering systems in Business Management from Edinburgh Napier University.

Independent of Tecnotree but not independent of its significant shareholders

ARMANDO MARTINEZ

Vice President – Latin America

As the Regional Vice President of Latin America, Armando is responsible for the entire operations of the market that includes Sales, Business Development, Marketing, Delivery, and Technical Support. He is also fully accountable for the region’s profitability and comes with very strong experience of two and half decades where he had similar positions for Amdocs, Sigma Systems, RAD Data Communications, Force10, and few other organizations in the telecom space.

He holds a master’s degree (MBA) and Bachelor of Communications and Electronics Engineering (BCEE) with specialization in Digital Electronics and Telecommunications.

Anil Peter Monteiro

Vice President – People & Academy

Graduated from India’s premier business college, XLRI, Anil Heads the Global Human Resource function for the company. He has been with Tecnotree in various HR roles for the past 8 years. His total experience of 25 years is spread across various domains like Telecom, Healthcare, Automotive in IT organizations including Dell Services, Mahindra Engineering Services, CG Mearsk and Tech Mahindra (Satyam Computers).

LEENA KOSKELAINEN

Chief Operating Officer

With diversified experience across Managed Services, Solutions Consulting and Product Management, Leena is a seasoned leader with close to 25 years of employment with Tecnotree. She currently heads
Tecnotree’s Product Engineering unit in Finland. Leena’s capabilities are also well known in bridging the R&D, solutions, sales and other functions.

She holds a Diploma in Business Information Technology.

Sanjay Ketkar

Vice President – MSO & IT

With Master of Engineering in Automation from Indian Institute of Science, Bangalore, Sanjay comes with four decades of IT industry experience. Sanjay has worked with Dell, Siemens, Hexaware and Tata Infotech in various leadership positions with diversified roles from software development, product engineering and support services.
Having associated with Tecnotree for more than 7 years, Sanjay currently heads Managed Services and Support Operations.

Sheela Singh

Vice President – Quality & India Center Leader

As the Vice President, Quality & India Centre Head of the company, Sheela is working towards Customer Delight as the key goal. Sheela has been associated with Tecnotree for eight years driving internal transformations within the company to meet global customer needs
Sheela has more than 30 years of experience in the IT industry and has served in leadership roles spanning Engineering, Quality, Human Resource and Operations Management in technology companies such as Honeywell, Perot Systems, Oracle, General Electric (GE), Hewlett Packard, VeriFone and Bharath Electronics.

Priyesh Ranjan

Chief Financial Officer

After serving as one of the members of Board of Directors for Tecnotree for a year, Priyesh took up the role of CFO in 2019 with the company. Having worked with leading consulting and financial organizations like EY, IL&FS, Stallion Group, etc, Priyesh has immaculate knowledge of global financing. He completed his engineering from IIT-Delhi, India’s top institution.

Ramaseshan Subramanian

Vice President – Value Engineering

Ram is the Vice President, Value Engineering and a part of Core Management Board at Tecnotree. Keeping the customer delight as the prime goal, he leads the global delivery of product solutions and services for Digital Service Providers.

Having worked for close to three decades with leading telecom and IT companies, Ram has developed various telecom product engineering services and delivered complex transformation programmes for companies across the North America, Europe, MEA and APAC. Ram holds a Masters’ Degree in Computer Science (M.Sc) and has also served various leadership roles in his previous stints with leading telecom service delivery and product development companies. He has also worked as a software scientist in Defence R&D organisations.

Padma Ravichander

CHIEF EXECUTIVE OFFICER

With a master’s degree in ‘Global Leadership and Strategic Planning’ from Stanford University, California and ‘Diploma in Computer Science’ from Concordia University, Canada, Padma comes with impeccable industry experience of almost four decades.

She has been associated with Tecnotree for more than 9 years and is currently the CEO of the company. Prior to Tecnotree, she has been into various leadership roles with some of the fortune 500 and emerging organizations including Dell/Perot Systems as President, Global Consulting and Application Services & Managing Director for APAC, Oracle Corporation as Senior Vice-President, with Hewlett Packard as Managing Director (HP-ISO), etc.

Tecnotree Recognized as a Representative Vendor in 2023 Gartner® Market Guide for CSP Customer Management and Experience Solutions

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