Navigating the Digital Shift:
Exploring Future Trends in Telecom

The telecom industry is poised for a significant change as digitization continues to disrupt the world. If telecom providers and businesses, in general, are to successfully transition to a future digital society, they will have to adapt to a changing environment of opportunities with a compelling need to reinvent their business models.

In this blog, we will elaborate on how technology will likely impact businesses in the future. Many noteworthy trends, incorporating a broad range of innovations, have the potential to transform the telecom sector. We explore some of these major trends, focussing on Artificial Intelligence, 5G, Edge, the rapidly expanding Internet of Things (IoT), the emergence of enterprise focused B2B2X solutions & ecosystem collaborations, and the crucial role of satellite telecommunications in emergency response.

How Augmented Intelligence Empowers CSPs and Customers

Augmented intelligence is one of the most interesting and practical applications of AI. Augmented intelligence uses machine learning and predictive analytics to strengthen human intellect. Using improved analytical skills to support human decision-making, this technology makes use of complex pattern recognition and natural language processing, meant to complement human efforts.

An example of augmented intelligence applications that are often used is virtual assistants, which help CSPs with information, enabling quick decision-making. Augmented intelligence functions as a very effective assistant for telecom companies working with enormous datasets, facilitating faster, more precise analysis.

IoT, 5G, and Edge Computing, Unlocking Real-Time Insights

Organisations will be able to obtain real-time insights and make smarter decisions with the help of edge computing, private 5G, and the Internet of Things (IoT). Enterprises are digitising at a much faster rate, which means they will need more connections and devices as they go. By combining edge computing, 5G, and IoT, these technologies can help build a more responsive, effective, and dependable network architecture. This will allow businesses to make better decisions based on data provided by their IoT devices and obtain real-time insights.

Edge computing will become increasingly important as enterprises require data to feed AI and ML-powered analytics tools. Robust edge capabilities will be necessary due to critical use cases including digital twins, computer vision, and more automation brought on by labour shortages.

The Rise of B2B2X Offerings with Ecosystem Partnerships

In an effort to enhance the telecom value chain and fulfil the 5G promise to its enterprise and end users, CSPs are establishing successful ecosystem partnerships with other innovative businesses, on both the technology and service front, by placing collaboration and cooperation with partners at the centre of value creation. CSPs are forming partnerships with other industry verticals to capitalize on the 5G potential. Telcos are aware of the value that partners can offer, as CSPs look to explore cross-industry opportunities in order to grow their revenue streams. Through the partner ecosystem, CSPs may counterbalance the demand from traditional services, and accelerate innovation, boost agility, and reduce operational costs. Companies are focusing on IoT, 5G, and AI in order to develop digital ecosystem-enabled platforms to monetise B2B2X offerings with partners.

The Crucial Role of Satellite Telecommunications in Enhancing Emergency Response

Satellite communication is vital to ensuring the availability of key communication services to affected areas during emergencies or natural disasters. Coordination and relief distribution are made possible by satellites, which facilitate disaster management.

Even though 4G and 5G networks provide great speeds and low latency globally, their coverage is currently limited. Remote places, densely populated areas, and regions with difficult topography frequently experience connectivity problems. This is where satellite communication proves to be extremely useful, enhancing terrestrial networks in a number of ways, including coverage extension, instantaneous backup, and the provision of critical services in the event of network outages resulting from infrastructure failures or natural disasters. By ensuring dependable connectivity for a variety of IoT devices and bridging the connectivity gaps in transportation systems, satellites enable applications in environmental monitoring and logistics in remote areas.

With the focus on helping customers become true digital service providers of the future, Tecnotree’s next-generation BSS Suite 5 enables CSPs to make successful technological and operational transformations. Tecnotree empowers telco partners and CSPs to monetize and deliver new digital offerings with the help of futuristic products, including Tecnotree Sensa AI-enabled intelligence platform which provides the ability to deliver near-real humanized experiences, combining the power of 5G and AI to enhance customer engagement.

Now more than ever before, it is critical for CSPs to move beyond network monetisation to service monetisation that helps turn ecosystem partners to instant revenue generators across enterprise, consumer segments and industry verticals.

Tecnotree’s Moments Social Commerce Engine provides advanced AIML driven Analytics and Intelligence for targeting, re-targeting, segmentation, churn prediction, goal-based optimization and learning for partner led and multichannel campaigns. Turning ecosystem partners into instant revenue generators across the enterprise and consumer segments and verticals.

This powerful tool will help CSPs increase their on-net and off-net revenues by creating brand new advertising and subscription revenue streams for:

  • Monetizing partner led campaigns for increased conversions.
  • Ad Revenues de-linked from Conversion.
  • Upsell of Marketplace products and services
  • Increased data-usage.
  • Eventually catering to API monetization and other rich content services.

As part of our expansion roadmap, we hope to empower more Telcos with Marketplace functionalities that would be expanded to new age products like.

API marketplace that would allow Telcos to bundle with partners APIS that can leverage 5G Network capabilities and support use cases in different verticals where these APIs can directly be used.

Autonomous Capabilities - A marketplace led campaign journey that not only supports Telco's CVMs but also allows Telecom Operators to empower Partners to run and manage their own campaigns thereby opening new revenue streams for Telco's.

This is a true validation that our strategy aligns with what the CSPs hope to realize on our digital stack which we have pursued with Tecnotree Moments.

Tecnotree Moments technology platform enables the monetization of over-the-top (OTT) services amongst mobile operators and service providers, accelerating growth in emerging markets. The end-to-end B2B2X multi-experience platform and partner ecosystem explore industry vertical revenue opportunities, empowering telcos to onboard pre-integrated partner offerings ranging from sports and gaming to media and entertainment, and much more.

ABOUT THE AUTHOR

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Himmat Singh Gill

Vice President of Sales at Tecnotree

Himmat Singh Gill, Vice President of Sales at Tecnotree, is a seasoned leader with a proven track record in strategic sales. A distinguished alumnus of IIM Calcutta , he brings a wealth of knowledge and expertise to the telecommunications industry. His visionary leadership drives Tecnotree's commitment to empower MVNO's through the convergence of AI and 5G technologies with a focus on strategic differentiation, enabling MVNOs to succeed by tailoring services to diverse sectors, including Healthcare, Edutech, Fintech, Gaming, Betting and ensuring MVNO's stand out in a competitive landscape through tailored and differentiated services.