Digital Order Management
Deliver NextGen digital services at ease and fast track your Order-to-Cash Journey with
AI Powered Centralized Order Manager
An Industry-leading, catalogue-driven order manager, designed to deliver new age digital services faster than ever and improve the Order-to-Cash journey. It supports end-to-end product, service and resource model from a single console along with the associated fulfilment configurations for various businesses - B2B, B2C, marketplace or traditional telco businesses. The Order Management capability encompasses many user friendly features to ensure smooth processing of orders ranging from in-flight order change, integration with external catalogue, product lifecycle modelling and full order tracking visibility.
It supports cloud-native implementation broken down into microservices that uses TM Forum complied open APIs & eTOM Business Framework certified processes for order validation, decomposition, enrichment and orchestration of complex workflows & journeys. It also uses machine learning to automate the entire process from creation to fulfilment of orders, reducing operational expenses and optimizing overall order delivery cycle.
With fully automated order manager, DSPs can focus on creating innovative offerings for their customers, creating lifestyle bundles and run day-to-day operations smoothly, without worrying about order fallouts.
FUTURISTIC
Business
BENEFITS
ORGANISED
State-of-the-art Catalog Driven Order Management
- Configurable & Reusable Workflows
- Support for full PSR model configuration
- Full product lifecycle modelling
Flexible Order Processing
- Real time processing
- Inflight Order Change further reducing order fallouts
Flexible Order Processing
- Real time processing
- Inflight Order Change further reducing order fallouts
Pervasive Order Lifecycle Visibility
- End-to-end order tracking visibility starting from acceptance to fulfillment
- Real time dashboard for order processing
Accurate Order Fulfilment & Order Fallout Management
- Seamless reference with external catalogue for cross verification of business rules with respect to Product, Service & Resources (PSR) configuration
- Accurate Order Fulfilment & Order Fallout Management
Accurate Order Fulfilment & Order Fallout Management
- Seamless reference with external catalogue for cross verification of business rules with respect to Product, Service & Resources (PSR) configuration
- Accurate Order Fulfilment & Order Fallout Management
AI driven order management capability
- Fraud detection & prevention during order processing
- Predictive order fallout preventions
- Order Orchestration optimization via machine learning
Use
CASES
VSaaS/VMaaS
5G Marketplace fullfillment
Colocation
Dedicated Internet
Digital Classrooms
Hospital Management Software
IP Based Communication
Leased Line
MPLS
Smart Metering
Teleradiology Management
RESULT-DRIVEN
WINNING
